There may be more than 5 facts that you should know about sign printers, but to be brief, 5 will suffice.
Customer service is vital when committing to a purchase, feeling comfortable and secure during the purchase process. Today’s technology takes human interaction out of many printing projects and often consumers feel unappreciated and void of satisfaction in their purchase.
FACT #1Heritage Custom Signs & Displays has 120+ Google reviews, with a 5.0 average at our two locations.
Graphic design is a skill, manipulating and creating digital art through software is difficult and it takes a true experienced professional to produce exceptional results. It’s common place for most signage orders need help with their digital art.
FACT #2Heritage Custom Signs & Displays has 7 creative professionals working full-time in the Art Department.
Most signs are disappointing because the result fails to meet the expectations of the customer. Proofing the art, prior to print, is critical to a successful sign project.
FACT #3Heritage Custom Signs & Displays has a proofing process that encapsulates more than just the client, several artists review it to avoid mistakes.
On-time delivery is a necessity in the sign printing industry, many times the sign your order is time sensitive and must arrive on schedule for an event. Delays add stress and anxiety to a high intensity event, most delays can be avoided with a dynamic process of design, proofing, production and delivery.
FACT #4Heritage Custom Signs & Displays specializes in “Hair on Fire” orders to fulfil last minute, overnight projects and deliver them on schedule.
Signage must be installed, small retractable banners, fabric banner stands, Hop-up displays are easy to erect with one or two people, but large custom displays and interior wall art should be professionally installed to guarantee satisfaction.
FACT #5Heritage Custom Signs & Displays has a full-time staff of experienced professional installers.
What makes a backdrop, a backdrop? The display hardware!
Yes, there are many levels of quality that can be purchased to display a banner or backdrop and the “lower end” hardware will often fail due to structural issues. Lightweight materials cost much less and offers the opportunity to greatly lower the price of a banner – backdrop. There are a variety of quality levels available for every sign hardware, some instances may benefit from a “one and done” sign, in those cases the lower quality hardware is fine.
Retractable banner stands work much like a window blind, it has a spring inside the hardware, pulling the banner from the base puts tension on the spring and once released, the banner will withdraw into the base. “Low end” hardware uses lightweight aluminum and plastic parts that will break, even under normal use. Banners that will not retract have broken springs that cannot be replaced.
We offer a premium, multi-use hardware with a *1-year warranty. We also offer the ability to replace the printed banner, but only in the premium hardware that we sold. If the banner we sold you is damaged, we can replace it without the cost of new hardware.
Banner stands have pole pocket banners and aluminum telescopic hardware. The stand can be adjusted to several size banners, and it compacts conveniently for storage in the provided carry bag. We offer a 1-year warranty on our premium stands.
Our business model is not based on “single sales” or “one-offs” so we aren’t competitive in that market. We do not sell on price; our focus is on custom printing of durable event signage. When you seek signage that will perform as expected, always look professional and maintain the high integrity your business demands, we are your sign company!
We make custom signs and we install them for our clients, and we have a lot of experience complying with the signage laws of our home county, Mecklenburg County. Albeit, we specialize in interior signage, we must adhere to numerous signage application requirements, such as window graphics and exterior signage.
A first step in creating a custom sign is understanding where and how it will be displayed, we ask this (and several other) questions to qualify the project meets the sign requirements for the region.
An example is: signage must adhere to the interest of public safety, not interfere with the visibility of a street address for use by emergency responders (fire, police and medial).
Interior signs have regulations to meet; ADA signs must have raised, upper case, sans serif characters that are a minimum 1/32 inch (0.8 mm) raised above the background. The location of a tactile ADA sign must be 48 inches to 60 inches from the floor and mounted alongside the latch side of the door.
We operate as much transparency as possible, we avoid pitfalls by being educated on the sign laws as much as possible, when necessary, we will research signage requirements to ensure proper permitting is in place.
Every county, town or community may have unique sign regulations, we work with our signage client to ensure all permits (where required) are registered and approved. For more information on signage regulations for Charlotte/Mecklenburg, we research online and work with local governments.
Complying with your local sign regulations is simply a matter of education. Avoid the stress and unnecessary drama with your next sign by calling Heritage Custom Signs